Returns & Exchanges
At Sprinkle, we prioritize your satisfaction and the freshness of our gourmet treats. Due to the perishable nature of our food items, we offer a 14-day window for returns or replacements on damaged or incorrect orders.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
Snap a clear photo of the product and packaging, especially if there is visible damage or a quality concern, to help us process your claim.
Review and Approval
Our quality assurance team will review your photos and details within 48 hours to confirm the return or exchange eligibility.
Receive Refund or Replacement
Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing